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Best Practices for Creating Reliable Telehealth Video Conferencing Connections for Patients in Remote Areas or on Underpowered Devices

By Jerod Venema

In a perfect world, every patient and healthcare provider would have access to a reliable, high speed internet connection, on powerful devices, at all times. However, given the highly “mobile” nature of people’s lives today (pun intended) and the lack of broadband in many rural or third world communities, it is not uncommon to deal with poor or unreliable internet connections that can make telehealth video conferencing difficult or even impossible under certain conditions...…

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New Partnership: Frozen Mountain + Callstats.io

By Tim Steeves

We are excited to announce that we have teamed up with callstats.io to provide real-time voice and video call analytics to our IceLink customers. The solution will embed callstats.io communications monitoring capabilities into the Frozen Mountain IceLink SDK...…

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How to Choose a Telehealth Video Conferencing Provider that Will Allow You the Greatest Options for Scalability

By Jerod Venema

While the concept of telemedicine has been around for over a century, using synchronous video consults as a way to facilitate care is a relatively new concept Many healthcare providers have successfully integrated video consults on a one-to-one basis without the use of medical peripheral devices, but scaling beyond simple use cases poses much more of a challenge, and not all video conferencing solutions are created equal.…

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How to Ensure your Telemedicine Video Conferencing System will Integrate with the Medical Peripheral Devices of your Choice

By Jerod Venema

Telemedicine and the associated medical peripheral device industry is expanding and new technologies are coming on the market at an ever increasing rate. While this new innovation is an exciting step forward in delivering quality care to all, device integration with video conferencing platforms can pose a serious challenge to software developers.…

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Build or Buy: Why GuruMD opted to build their Telemedicine Video Conferencing App

By Greg Batenburg

When Texas natives, Clinton Osborn, MD, and Kassey Osborn, FNP-C, decided to launch GuruMD, a virtual medicine platform, they faced the same sort of questions that face so many telehealth pioneers. Should they build their own telehealth platform or is it better to buy a off-the-shelf virtual clinic platform, a type of a Platform as a Service (PaaS)? The build or buy decision can be a difficult one. Ultimately, for GuruMD the answer came down to these key considerations:…

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GDPR and Future Privacy Legislation: What are your Options?

By Greg Batenburg

The implications of this new legislation are far-reaching, especially as it relates to the choice between cloud and on-premise options for real-time video communication. Furthermore, as recently seen in Mark Zuckerberg's testimony before the United States congress, other countries are beginning to take the issues of data ownership and privacy much more seriously than ever before...…

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Winner of Canada’s Top Small & Medium Employers for 2018

By Jerod Venema

Frozen Mountain is extremely proud to announce that we have been named as one of the winners of Canada’s Top 100 Small & Medium Employers for 2018. Now in its 5th year, Canada's Top Small & Medium Employers is a competition that recognizes the small and medium enterprises (SMEs) that offer the nation's best workplaces and forward-thinking human resources policies. The award is adjudicated on eight criteria: physical workplace; work atmosphere and social...…

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Introducing the Frozen Mountain Partner Program

By Greg Batenburg

It is with great pleasure that we announce the introduction of the Frozen Mountain Partner Program--an initiative aimed at developing mutually beneficial working relationships with software development companies and WebRTC advocates. As a software development company, you bring something unique to the table. You know that each customer has their own unique needs...…

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Using Technology to Humanize a Digital World

By Hany El Mokadem

The digital world is exceptionally diverse where humans have clashing views and assumptive opinions about each other. Social media exposes young people to a world of difference, but it does not offer the tools and skills on how to engage with each other’s differences. There is no safe space for inevitable difficult conversations. One nonprofit organization, Soliya, used WebRTC to create a video-chat Virtual Exchange platform to fill that gap....…

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